Restarting didn't do the trick, so we'll try David's suggestion. Is there any reason we can't (shouldn't) just change the entry at the database level?
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David K Hill Sent: Thursday, February 14, 2008 4:18 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1 Email weirdness What we did was to export out the mail box configurations, edit the arx file with a search and replace operation, them delete the records and re-import them with the same Entry IDs. There are internal instance IDs that are reference some where that keeps point them back to the old stuff. Hope that helps. -d David K Hill Senior Remedy Systems Applications Engineer Government Strategic Services - Application Solutions verizon business vNet: 658 5838 - Voice: (916) 569-5838 - Fax: (916) 569-5920 - Cell: (916) 214-0388 eMail: [EMAIL PROTECTED] icq# 441052967 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Chris Sent: Thursday, February 14, 2008 1:09 PM To: arslist@ARSLIST.ORG Subject: 7.1 Email weirdness Hey everyone- We are having an interesting issue with the email engine. We had an outgoing and incoming email box, ID #s 1 and 2 which we disabled and created 2 new ones, #3 and 4. When sending emails directly from the messages form, everything works fine, however the filters which send emails are still trying to use the original disabled mailboxes. Any way I can prevent this? Thanks, Chris __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
