Wow, I feel dumb now...
I thought Enabled/Disabled would have done it. Thanks Thad! ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser Sent: Thursday, February 14, 2008 5:22 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1 Email weirdness ** On the new Mailboxes, did you remember to set the Default Mailbox flag to Yes? If I remember right, its on the Advanced tab. Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach "Moore, Chris" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 02/14/2008 01:37 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: 7.1 Email weirdness ** Restarting didn't do the trick, so we'll try David's suggestion. Is there any reason we can't (shouldn't) just change the entry at the database level? ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David K Hill Sent: Thursday, February 14, 2008 4:18 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1 Email weirdness What we did was to export out the mail box configurations, edit the arx file with a search and replace operation, them delete the records and re-import them with the same Entry IDs. There are internal instance IDs that are reference some where that keeps point them back to the old stuff. Hope that helps. -d David K Hill Senior Remedy Systems Applications Engineer Government Strategic Services - Application Solutions verizon business vNet: 658 5838 - Voice: (916) 569-5838 - Fax: (916) 569-5920 - Cell: (916) 214-0388 eMail: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> icq# 441052967 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Chris Sent: Thursday, February 14, 2008 1:09 PM To: arslist@ARSLIST.ORG Subject: 7.1 Email weirdness Hey everyone- We are having an interesting issue with the email engine. We had an outgoing and incoming email box, ID #s 1 and 2 which we disabled and created 2 new ones, #3 and 4. When sending emails directly from the messages form, everything works fine, however the filters which send emails are still trying to use the original disabled mailboxes. Any way I can prevent this? Thanks, Chris __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ***IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature.*** __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
