Yeah, that's a great trivia question actually.  Guides weren't originally
created to do what we have them doing now - they were intended to be GUIDES
for the user to lead them through the process of creating a ticket, for
instance, just as Larry demonstrated them.

Unfortunately, once people saw how much work it would be to create one of
these little darlings, hardly anyone thought it worth it.  So guides kind of
naturally morphed into the de facto subroutine containers they are today.

Rick

On Wed, Feb 27, 2008 at 11:21 AM, David.M Clark <[EMAIL PROTECTED]>
wrote:

> The Genie was "revealed" with great pride by Larry Garlick as a coming
> feature in ARS 4 at the '98 RUG in San Francisco during one of the main
> sessions. Half of the room full of developers said "whee!"... the other half
> said "Great, one more thing to break."  We were supposed to be able to use
> it (with guides?) to make Remedy apps user friendly, and the genie would be
> to Remedy what the paper clip is to MS apps.  I've always wanted to use it
> that way, but they just never gave us the option.  If you have the right
> sound card configuration, he speaks, but it's in that "the way computers
> spoke in '98" kind of voice.  Some days, when I have a little time... I
> bring him out to talk, but he just says the worst things.  (He's bitter.)
>
> David M Clark
> Remedy Programmer/Analyst
>
>
> >>> Ben Cantatore <[EMAIL PROTECTED]> 2/27/2008 12:23 PM >>>
> As Warren said before, this was put in place around version 4 or 5 (I
> forget which) and was never fully implemented.  The only reason I know of
> its existence was back at version 4 (or 5) I implemented OLE for spell
> checking as all my users were on ARUsertool.  Remedy was a lot easier back
> then :).
>
> Ben Cantatore
> Remedy Administrator
> Avon
> (914) 935-2946
>
>
>
> Roger Walls <[EMAIL PROTECTED]>
> Sent by: "Action Request System discussion list(ARSList)"
> <arslist@ARSLIST.ORG>
> 02/27/2008 01:15 PM
> Please respond to
> arslist@ARSLIST.ORG
>
>
> To
> arslist@ARSLIST.ORG
> cc
>
> Subject
> Re: OT - Possible Friday Humor from BMC's Knowledgebase
>
>
>
>
>
>
> Is there any way to use the genie in the client tool?
>
> Roger Walls
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Ben Cantatore
> Sent: Wednesday, February 27, 2008 8:03 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: OT - Possible Friday Humor from BMC's Knowledgebase
>
> Actually I don't know if this classifies as an Easter Egg, but here's
> something fun to check out if you haven't seen this before...
>
> Create an active link
> Pick a form (doesn't matter)
> Go to the If action tab and select OLE Automation
> Check Genie Help in the lower left corner and a Genie will appear.
>
>
>
>
> Ben Cantatore
> Remedy Administrator
> Avon
> (914) 935-2946
>
>
>
> Robert Page <[EMAIL PROTECTED]>
> Sent by: "Action Request System discussion list(ARSList)"
> <arslist@ARSLIST.ORG>
> 02/27/2008 10:48 AM
> Please respond to
> arslist@ARSLIST.ORG
>
>
> To
> arslist@ARSLIST.ORG
> cc
>
> Subject
> Re: OT - Possible Friday Humor from BMC's Knowledgebase
>
>
>
>
>
>
> **
> No but I've heard it has a few bunnies in it.
>
> ----- Original Message ----
> From: "Heider, Stephen" <[EMAIL PROTECTED]>
> To: arslist@ARSLIST.ORG
> Sent: Wednesday, 27 February, 2008 1:45:44 PM
> Subject: Re: OT - Possible Friday Humor from BMC's Knowledgebase
>
> **
> Does anyone know if ARS contains any Easter eggs?
>
> Stephen
> Remedy Skilled Professional
>
>
> From: Action Request System discussion list(ARSList) [mailto:
>
>
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