Interesting thought.. I didn't think of client type.. I just checked the ar.h file and the value is 13
#define AR_CLIENT_TYPE_EIE 13 /* Enterprise Integration */ Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Leonard Neely - FOJ Sent: Wednesday, February 27, 2008 9:58 PM To: arslist@ARSLIST.ORG Subject: Re: Internal user for EIE and AIE... ** You could also consider using the $CLIENT-TYPE$ keyword to identify modifies / submits coming from AIE. I believe the value is 13 Leonard Neely Column Technologies ---------------------------------------------------------------------------- -- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Wednesday, February 27, 2008 4:30 PM To: arslist@ARSLIST.ORG Subject: Internal user for EIE and AIE... Listers, Could someone please verify if "Remedy Application Service" is the internal user that appears in the Submitter or Last Modified field as the case may be when there is a submission or modification of an entry in the ARS using EIE or AIE??? If it isn't this user, could you please let me know what is the name of the user? I am trying to build some workflow that should be triggered only when AIE submits or modifies information so need to know what I should be comparing the value in $USER$ to.. I strongly recall it as being "Remedy Application Service" but I may be wrong.. it may be "EIE"?? OR "AIE" for the newer version?? or "CMDB" maybe??? Cheers Joe No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.21.1/1302 - Release Date: 2/27/2008 4:34 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"