Thanks Chris, Yes you are right about that.. I remember now doing the same thing about a year ago with EIE.. I just had my colleague cross verify that with some records that were already created in their system and it does check out to be true..
Thank you.. Joe ----- Original Message ---- From: strauss <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, February 27, 2008 6:54:29 PM Subject: Re: Internal user for EIE and AIE... ** The login name I installed AIE with was Demo, which appears in the AIE Console under Configuration – Integration Engine App. (with password field, so I guess you can change it), and that is the user that I see as the Submitter for the records created by AIE. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Wednesday, February 27, 2008 6:30 PM To: arslist@ARSLIST.ORG Subject: Internal user for EIE and AIE... ** Listers, Could someone please verify if "Remedy Application Service" is the internal user that appears in the Submitter or Last Modified field as the case may be when there is a submission or modification of an entry in the ARS using EIE or AIE??? If it isn't this user, could you please let me know what is the name of the user? I am trying to build some workflow that should be triggered only when AIE submits or modifies information so need to know what I should be comparing the value in $USER$ to.. I strongly recall it as being "Remedy Application Service" but I may be wrong.. it may be "EIE"?? OR "AIE" for the newer version?? or "CMDB" maybe??? Cheers Joe ____________________________________________________________________________________ Never miss a thing. Make Yahoo your home page. http://www.yahoo.com/r/hs _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
