Dee, What field are you putting in the change number?
A screen shot might help. Hbr On Wed, Mar 5, 2008 at 11:04 AM, T. Dee <[EMAIL PROTECTED]> wrote: > If you go into Task and enter just the Task number (e.g. 172) and > search it pulls up the record. > > However, if you enter in the Change number in the "Request ID" field > on Task and search it will not work. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
