It works if I paste the change number in, but if I type just the number "513" it will not work.
Users are not going to want to put in the full Change Number CRQ00000000513. On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > ** > Dee, > > I just tried it on a patch 4 system and it worked. > > 1. Looked for any tasks tied to a change request (found one that had 4 > tasks) > 2. Opened up one of the tasks and copied the Request ID number > "CRQ00000000xxx" > 3. Opened up the task form in search and then pasted in the CRQ number. > > The system found all 4 tasks. > > It could be an issue with patch 6. > > hbr > > On Wed, Mar 5, 2008 at 1:05 PM, T. Dee <[EMAIL PROTECTED]> wrote: > > 7.0.03 - Patch 006 > > > > > > > > > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > > ** > > > Dee, > > > > > > What patch level are you at? > > > > > > That should work. > > > > > > hbr > > > > > > > > > On Wed, Mar 5, 2008 at 11:51 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > I'm putting it in the field called "Request ID" - 5th field from the > > > > top on the far right side. This is where the Change Number is. > > > > > > > > > > > > > > > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > > > > ** > > > > > > > > > > > > > > > > > Dee, > > > > > > > > > > What field are you putting in the change number? > > > > > > > > > > A screen shot might help. > > > > > > > > > > Hbr > > > > > > > > > > > > > > > On Wed, Mar 5, 2008 at 11:04 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > > > > > > > > > If you go into Task and enter just the Task number (e.g. 172) and > > > > > > search it pulls up the record. > > > > > > > > > > > > However, if you enter in the Change number in the "Request ID" > field > > > > > > on Task and search it will not work. > > > > > > > > > > > > > > > > > > > > > _______________________________________________________________________________ > > > > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > Howard Richter > > > > > ITIL Foundation Certified > > > > > Red Hat Certified Technician > > > > > CompTIA Linux+ Certified > > > > > [EMAIL PROTECTED] > > > > > Resume = > > > > > > > > > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" > > > > > html___ > > > > > > > > > > > > > > > > > > > > > > > > _______________________________________________________________________________ > > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > > > > > > > > > > -- > > > Howard Richter > > > ITIL Foundation Certified > > > Red Hat Certified Technician > > > CompTIA Linux+ Certified > > > [EMAIL PROTECTED] > > > Resume = > > > > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > html___ > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > -- > Howard Richter > ITIL Foundation Certified > Red Hat Certified Technician > CompTIA Linux+ Certified > [EMAIL PROTECTED] > Resume = > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
