Dee, What patch level are you at?
That should work. hbr On Wed, Mar 5, 2008 at 11:51 AM, T. Dee <[EMAIL PROTECTED]> wrote: > I'm putting it in the field called "Request ID" - 5th field from the > top on the far right side. This is where the Change Number is. > > > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > ** > > Dee, > > > > What field are you putting in the change number? > > > > A screen shot might help. > > > > Hbr > > > > > > On Wed, Mar 5, 2008 at 11:04 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > > > If you go into Task and enter just the Task number (e.g. 172) and > > > search it pulls up the record. > > > > > > However, if you enter in the Change number in the "Request ID" field > > > on Task and search it will not work. > > > > > > > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > > > > > -- > > Howard Richter > > ITIL Foundation Certified > > Red Hat Certified Technician > > CompTIA Linux+ Certified > > [EMAIL PROTECTED] > > Resume = > > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > html___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"