Thank you - I have added fields before.  The problem is the Assignee
field is not the same on Task, Change and Incident.  But I see the
Assignee field in SHR:ARDBC.



On Tue, Mar 11, 2008 at 2:48 PM, Brandi Barbour
<[EMAIL PROTECTED]> wrote:
> You must add the entries to the SHR:ARDBCFields form for each field of
> the 3 forms and map them to the same field.  So you will have 3
> different entries for the Assignee field.  One for each form.  Once you
> do that you add the Assignee field to the table in the Overview Console
> with public permissions then restart the plugin.
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
> Sent: Tuesday, March 11, 2008 12:19 PM
> To: arslist@ARSLIST.ORG
> Subject: Question: Overview Console - Assignee
>
> I have added a couple of new fields to the Overview Console with no
> problems.
>
> However, the users want to see "Assignee" on the Overview Console.
> The problem is the Database ID for Change, Help Desk and Task is not the
> same.
>
> Has anyone added Assignee to their Overview Console?
>
> Thanks!
>
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