In my SHR:ARDBCFields form I have 3 entries for the assignee field. As follows: Entry 1 FIELD ID 1000000403 FORM GUID MAINCHANGE VENDOR FIELD ID 1000000218 GUID AUTOFILLED
Entry 2 FIELD ID 1000000218 FORM GUID MAINHELPDESK VENDOR FIELD ID 1000000218 GUID AUTOFILLED Entry 3 FIELD ID 10010413 FORM GUID TMSTASK VENDOR FIELD ID 1000000218 GUID AUTOFILLED Does that make sense. This allows entries from the 3 forms to populate 1 in the vendor form. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Tuesday, March 11, 2008 10:10 PM To: arslist@ARSLIST.ORG Subject: Re: Question: Overview Console - Assignee Thank you - I have added fields before. The problem is the Assignee field is not the same on Task, Change and Incident. But I see the Assignee field in SHR:ARDBC. On Tue, Mar 11, 2008 at 2:48 PM, Brandi Barbour <[EMAIL PROTECTED]> wrote: > You must add the entries to the SHR:ARDBCFields form for each field of > the 3 forms and map them to the same field. So you will have 3 > different entries for the Assignee field. One for each form. Once > you do that you add the Assignee field to the table in the Overview > Console with public permissions then restart the plugin. > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Tuesday, March 11, 2008 12:19 PM > To: arslist@ARSLIST.ORG > Subject: Question: Overview Console - Assignee > > I have added a couple of new fields to the Overview Console with no > problems. > > However, the users want to see "Assignee" on the Overview Console. > The problem is the Database ID for Change, Help Desk and Task is not > the same. > > Has anyone added Assignee to their Overview Console? > > Thanks! > > ______________________________________________________________________ > __ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"