I was kind of thinking of writing a Form in Remedy to track all my
changes, but wanted to see how others are doing it.



On 3/20/08, William Rentfrow <[EMAIL PROTECTED]> wrote:
> We're kind of undertaking that exercise right now. We are producing the 
> "build doc" for this project.  It has all customizations, configuration, etc, 
> we did - literally any change that was performed to the system after the 
> basic server/application install was complete (including licensing, etc).
>
> Last I looked we were near 100+ page mark and growing.  The 30 pages that are 
> sideways with 8 point font showing workflow customizations are a REAL joy to 
> read :)
>
> William Rentfrow
> Principal Consultant, StrataCom
> [EMAIL PROTECTED]
> O 952-432-0227
> C 701-306-6157
>
> ________________________________
>
> From: Action Request System discussion list(ARSList) on behalf of Moore, 
> Christopher Allen
> Sent: Thu 3/20/2008 9:07 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Documentation - Workflow, etc.
>
>
>
> Not really documentation, but something I think is a good practice we do
> here- if we need to alter workflow that was OOTB, after we make our
> change to it we do a 'Save As...' and add a prefix to be beginning of
> the workflow name, and deactivate the old workflow.
>
> That way we can easily roll back any changes.
>
> Chris
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
> Sent: Thursday, March 20, 2008 8:20 AM
> To: arslist@ARSLIST.ORG
> Subject: OT: Documentation - Workflow, etc.
>
> I was wondering for those of you who do customizations, modifications,
> etc., how do you document your changes / workflow, etc.
>
> Thanks!
>
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