Yup. That is a nice solution. I did not want to alter the Group form.
Thank you
On Mar 26, 2008, at 10:40 PM, Carey Matthew Black <black.
[EMAIL PROTECTED]> wrote:
Frank,
The default menu (auto supplied by the system) for field 112 or any of
the 60000-60999 fields will have all of the groups in it. However you
can attach any menu that you build to the field as well.
So create a list of records that you want to show on the menu and
create the menu to display those records. Return the 'Group ID' value
with a trailing ";" then attach the menu to the field(s) and you
should be good to go.
Some people have suggested making modifications to the Group form.
While you could choose that path, I would suggest that you do not go
there. I would build a shadow form that you have total control over so
that you can isolate any of your application changes from any changes
that BMC might make to the Group form. In the long run it will provide
you much more flexibility and stability too.
HTH.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On Wed, Mar 26, 2008 at 2:24 PM, Frank Caruso
<[EMAIL PROTECTED]> wrote:
We are not running ITSM
Setting None does not work.
On Wed, Mar 26, 2008 at 3:05 PM, Tanner, Doug
<[EMAIL PROTECTED]> wrote:
**
I do believe the Menu on the 112 field is a system Menu and will
display all
the records within the Group form (Period)
Doug Tanner
Senior Developer
Remedy Skilled Professional (RSP)
(704) 328-3178
[EMAIL PROTECTED]
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