Rick,
Do you have a special character in the password? That may be throwing the command line interpreter off. I've gotten into the habit of always putting quotes around my password; even if it doesn't have a special character. You might also try using the parameters to specify the mapping file and its directory separately (-m and -d) instead of the parameter to specify it all together (-M). Roger From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, March 27, 2008 11:24 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd error ** Well, I'm not sure which tree we need to bark up. The command does not work either in workflow or on the command line. I'll check the version tomorrow, but I had the same error last week and I KNOW the versions were the same, down to the patch. Wish I could remember what I did to resolve it last week. The only thing of which I am 100% sure is that the mapping file is good. Rick _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz Sent: Thursday, March 27, 2008 9:17 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd error ** Hi Rick i maybe barking up the wrong tree altogether, but I have got a suspicion that your arimportcmd and the version of ARS are not the same. have you tried being in the directory that arimport.exe resides in and running the command? so go to the c:program files\arsystem\admin directory and try running the command from a DOS box, does that work properly? is so then there is a problem with your mapping file, try the command without a mapping file, you will need an arx or xml file for that, but it will at least tell you if there is a problem with the command itself or the format. let me know if you can generally if you have the command and associated files and the mapping file with the import file in the same directory and you run the import command from there, it should work thanks shafqat Rick Cook <[EMAIL PROTECTED]> wrote: ** Also tried this: "C:\Program Files\AR System\Admin\arimportcmd" -u user -p password -M C:\Mappings\Findings.arm -l C:\Mappings\logfile.log Same error. Rick On Thu, Mar 27, 2008 at 3:45 PM, Rick Cook <[EMAIL PROTECTED]> wrote: "C:\Program Files\AR System\Admin\arimportcmd.exe" -u user -p password -M "C:\Mappings\Findings.arm" -l C:\Mappings\logfile.log Rick On Thu, Mar 27, 2008 at 3:40 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote: ** Could you let us know what the import command that you typed looks like? If its complaining about the command, maybe there must be something in there that is offending its syntax? I've got feed like that from support ranging from have you read the manual to you should go for training when I was working on the RKM product.. Almost every other ticket I raised on RKM ended up being a software bug. So I'm hardly likely to consider spending $$$'s for training myself on something that is flaky in the first place! To add to that the documentation on that product is far from 100% accurate.. Even the screen shots on some places are inconsistent to what you actually see when you install the product (Version 7.1 patch 1 of RKM).. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Rick Cook Sent: Thursday, March 27, 2008 5:34 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd error ** Thanks, Joe. It will take the long format as long as the string is in quotes - it worked for me yesterday. I'll keep that suggestion in my back pocket, though, in case nothing else works. Your response was much more helpful than the initial one from Support, which was basically some script monkey in India saying RTFM. Gee, I hadn't thought of that. If there was any troubleshooting data in the docs or the KB, I wouldn't have needed to make a ticket. sigh... Rick On Thu, Mar 27, 2008 at 2:12 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote: ** Try putting a 8.3 format DOS path in the path instead of the regular windows path.. If all else as you say is correct, it may be not liking the long path format if you have it set like that.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Rick Cook Sent: Thursday, March 27, 2008 4:51 PM To: arslist@ARSLIST.ORG Subject: arimportcmd error ** First, I can't believe that there are no Remedy KB entries for arimportcmd. None. Wow. We are attempting to use arimportcmd in an Active Link to import a small number of records into a form. We have a mapping file that works just fine in the Import Tool. When we attempt to run it from the Active Link or the command line, using the same user/pw and mapping file, we get an error that says that the Import command line is missing the schema option or has a wrong format. There isn't even an arimportcmd parameter for the schema, so I don't know what it's complaining about. Any ideas to help us out? We verified the paths, file names, etc., and all names match exactly, including case. Rick __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
