Mid-tier 7.1.00.001 and .002 both install tomcat incorrectly on Win2K3 x64 systems - in the \Program Files\ path rather than the correct \Program Files (x86)\ path for 32-bit apps, and it is a "known defect" so you can't assume that it will install it correctly on your OS, either. For other reasons related to patch 002, support finally had me install the tomcat server manually, from a newer distribution - 5.5.26 rather than 5.5.17 - which also solved my SSL certificate problems.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench Sent: Tuesday, April 01, 2008 11:55 AM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier 7.1p2 HTTP Error 400 ** I let Remedy install Tomcat where it wanted it, so I assume it is correct. Masha Bench Solutions Engineer Office of Information Technology, BYU 801-422-3323 801-372-6221 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Tuesday, April 01, 2008 10:29 AM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier 7.1p2 HTTP Error 400 ** Did you install the 7.1.0 p2 Mid-Tier into the tomcat/webapps/arsys directory? ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench Sent: Tuesday, April 01, 2008 11:24 AM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier 7.1p2 HTTP Error 400 It is and the same result. L Masha Bench Solutions Engineer Office of Information Technology, BYU 801-422-3323 801-372-6221 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Tuesday, April 01, 2008 10:13 AM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier 7.1p2 HTTP Error 400 Tomcat may be running on port 8080 Try: http://<servername>:8080/arsys --- J.T. Shyman ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench Sent: Tuesday, April 01, 2008 11:58 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier 7.1p2 HTTP Error 400 Greetings All, System specs for starters: ARS7.1p2 Windows 2003 32 bit Database Oracle 10g Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64 bit Installation went just fine, except Apache would not start because of the Tomcat connector. The native Remedy installs the connector for 32 bit machine when 64 is needed. So I reloaded the connector and Apache restarted just fine. Apache serves up pages as it should, but when I go to http://<server>/arsys/shared/login.jsp <http://%3cserver%3e/arsys/shared/login.jsp> I get HTTP Error 400... Am I missing something? Any help would be appreciated. Thank you, Masha Bench Solutions Engineer Office of Information Technology, BYU 801-422-3323 801-372-6221 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
