Actually I was talking about Mid-Tier into Tomcat, not where Tomcat was
installed.
 
I usually check the following
    http://<webserver>            To see if Apache is listening (You
probably get the "Welcome to Apache" page)
    http://<webserver>:8080    To see if Tomcat is listening (You
probably get the "Welcome to Tomcat" page)
 
If either of those do not work then you have to correct that problem
first.
 
I then try the Mid-Tier config page from Tomcat
    http://<webserver>:8080/arsys/shared/config/config.jsp
If that works I check it from Apache
    http://<webserver>/arsys/shared/config/config.jsp
 
If the Mid-Tier config page works under Tomcat but not under Apache then
there is some problem with the connector 
    It is not configured in the Apache server.xml or possibly not
installed
 
You can also check the Tomcat startup logs (in tomcat/logs) the
catalina.out to see if it started the arsys properties
 
Fred


________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400



I let Remedy install Tomcat where it wanted it, so I assume it is
correct.

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Tuesday, April 01, 2008 10:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

Did you install the 7.1.0 p2 Mid-Tier into the tomcat/webapps/arsys
directory?

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

It is  and the same result.

L

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

Tomcat may be running on port 8080

Try: http://<servername>:8080/arsys

--- J.T. Shyman

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier 7.1p2 HTTP Error 400

 

 Greetings All, 

System specs for starters:

ARS7.1p2 Windows 2003 32 bit

Database Oracle 10g

Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64
bit

Installation went just fine, except Apache would not start because of
the Tomcat connector. The native Remedy installs the connector for 32
bit machine when 64 is needed. So I reloaded the connector and Apache
restarted just fine. Apache serves up pages as it should, but when I go
to http://<server>/arsys/shared/login.jsp
<http://%3cserver%3e/arsys/shared/login.jsp>  I get HTTP Error 400... Am
I missing something? Any help would be appreciated.

Thank you, 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED]

 


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