I never did see a response to this, so I'll repost it.
Basically, I have a filter that does an email notification. In the User Name: field, I have $Originator$; $data_Alt Approval Manager$; $data_Approval Manager$; $data_Purchaser$ This gets translated to the users that are in the field just fine, but it's not looking up their email addresses from the user form, It's just trying to send the email to the literal value that is in that field. For instance, if Bob.Smith is in data_Alt Approval Manager, then it is trying to send an email to Bob.Smith instead of [EMAIL PROTECTED], which would be in his user account. Any suggestions? Am I using the wrong delimiter? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ________________________________ From: Gary Opela (Corporate) Sent: Tuesday, May 13, 2008 3:08 PM To: 'arslist@ARSLIST.ORG' Subject: email question I am doing a notify filter that uses email. On the Recipient line, I'm specifying a mix of field values and groups. I currently have the recipient set as: $Originator$; Finance; Contracts; $data_Purchaser$ Originator and data_Purchaser fields, Finance and Contracts are groups. I want the email to go out to the Originator, the data_Purchaser, and everyone in contracts and finance. I'm having a few issues that I'm not yet sure from where they are coming. I just wanted to make sure I had this part of it correct first. Any comments? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
