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{\*\htmltag84 <span style='font-size:\par 10.0pt;font-family:Arial;color:navy'>}\htmlrtf {\htmlrtf0 You might want to check that as well (don

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{\*\htmltag96 <hr size=2 width="100%" align=center tabindex=-1>}\htmlrtf {\f1\qc\qj\uldb \~ _____ \~\line\par}

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{\*\htmltag84 <span style='font-size:10.0pt;\par font-family:Tahoma;font-weight:bold'>}\htmlrtf {\htmlrtf0 From:

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{\*\htmltag156 </font>}\htmlrtf }\htmlrtf0 

{\*\htmltag92 </b>}\htmlrtf }\htmlrtf0 

{\*\htmltag148 <font size=2\par face=Tahoma>}\htmlrtf {\fs20 \f6 \htmlrtf0 

{\*\htmltag84 <span style='font-size:10.0pt;font-family:Tahoma'>}\htmlrtf {\htmlrtf0  Action Request

{\*\htmltag4 \par }\htmlrtf  \htmlrtf0 System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 

{\*\htmltag84 <b>}\htmlrtf {\b \htmlrtf0 

{\*\htmltag84 <span\par style='font-weight:bold'>}\htmlrtf {\htmlrtf0 On Behalf Of 

{\*\htmltag92 </span>}\htmlrtf }\htmlrtf0 

{\*\htmltag92 </b>}\htmlrtf }\htmlrtf0 Mike Gould

{\*\htmltag116 <br>}\htmlrtf \line

\htmlrtf0 

{\*\htmltag4 \par }

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{\*\htmltag92 </span>}\htmlrtf }\htmlrtf0 

{\*\htmltag92 </b>}\htmlrtf }\htmlrtf0  May 16, 2008 3:28 PM

{\*\htmltag116 <br>}\htmlrtf \line

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{\*\htmltag4 \par }

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{\*\htmltag92 </span>}\htmlrtf }\htmlrtf0 

{\*\htmltag92 </b>}\htmlrtf }\htmlrtf0  arslist@ARSLIST.ORG

{\*\htmltag116 <br>}\htmlrtf \line

\htmlrtf0 

{\*\htmltag4 \par }

{\*\htmltag84 <b>}\htmlrtf {\b \htmlrtf0 

{\*\htmltag84 <span style='font-weight:bold'>}\htmlrtf {\htmlrtf0 Subject:

{\*\htmltag92 </span>}\htmlrtf }\htmlrtf0 

{\*\htmltag92 </b>}\htmlrtf }\htmlrtf0  Re: CI Relationship

{\*\htmltag4 \par }\htmlrtf  \htmlrtf0 Viewer - Works for Demo and not for other users. (UNCLASSIFIED)

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{\*\htmltag156 </font>}\htmlrtf }\htmlrtf0 

{\*\htmltag244 <o:p>}

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{\*\htmltag244 <o:p>}

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{\*\htmltag84 <span style='font-size:\par 12.0pt'>}\htmlrtf {\htmlrtf0 Hi Gordon,

{\*\htmltag244 <o:p>}

{\*\htmltag252 </o:p>}

{\*\htmltag92 </span>}\htmlrtf }\htmlrtf0 

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{\*\htmltag84 <span style='font-size:\par 12.0pt'>}\htmlrtf {\htmlrtf0 We are having the same issue on our ARS 7.0.01 Patch 003, CMDB 2.0.01

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{\*\htmltag244 <o:p>}

{\*\htmltag252 </o:p>}

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{\*\htmltag84 <span style='font-size:\par 12.0pt'>}\htmlrtf {\htmlrtf0 Applying Mid-Tier 7.1.00 Patch 002 recently fixed the problem for us

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{\*\htmltag84 &nbsp;}\htmlrtf \'a0\htmlrtf0  

{\*\htmltag244 <o:p>}

{\*\htmltag252 </o:p>}

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{\*\htmltag244 <o:p>}

{\*\htmltag252 </o:p>}

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{\*\htmltag72 </p>}

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{\*\htmltag148 <font size=3 face="Times New Roman">}\htmlrtf {\fs24 \f5 \htmlrtf0 

{\*\htmltag84 <span style='font-size:\par 12.0pt'>}\htmlrtf {\htmlrtf0 We're still trying to work on a fix for the AR User client.

{\*\htmltag244 <o:p>}

{\*\htmltag252 </o:p>}

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{\*\htmltag72 </p>}

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{\*\htmltag148 <font size=3 face="Times New Roman">}\htmlrtf {\fs24 \f5 \htmlrtf0 

{\*\htmltag84 <span style='font-size:\par 12.0pt'>}\htmlrtf {\htmlrtf0 Regards,

{\*\htmltag244 <o:p>}

{\*\htmltag252 </o:p>}

{\*\htmltag92 </span>}\htmlrtf }\htmlrtf0 

{\*\htmltag156 </font>}\htmlrtf }\htmlrtf0 \htmlrtf\par}\htmlrtf0

\htmlrtf \par

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{\*\htmltag72 </p>}

{\*\htmltag0 \par }

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{\*\htmltag148 <font size=3 face="Times New Roman">}\htmlrtf {\fs24 \f5 \htmlrtf0 

{\*\htmltag84 <span style='font-size:\par 12.0pt'>}\htmlrtf {\htmlrtf0 Michael Gould

{\*\htmltag244 <o:p>}

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{\*\htmltag244 <st1:country-region w:st="on">}

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{\*\htmltag84 <span style='font-size:12.0pt'>}\htmlrtf {\htmlrtf0 U.S.

{\*\htmltag92 </span>}\htmlrtf }\htmlrtf0 

{\*\htmltag156 </font>}\htmlrtf }\htmlrtf0 

{\*\htmltag252 </st1:place>}

{\*\htmltag252 </st1:country-region>}

{\*\htmltag4 \par }\htmlrtf  \htmlrtf0 House of Representatives

{\*\htmltag244 <o:p>}

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\htmlrtf0 

{\*\htmltag72 </p>}

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{\*\htmltag84 <span style='font-size:\par 12.0pt'>}\htmlrtf {\htmlrtf0 On Fri, May 16, 2008 at 1:42 PM, FRANK, GORDON CTR DISA JSSC 

{\*\htmltag84 &lt;}\htmlrtf <\htmlrtf0 

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{\*\htmltag4 \par }\htmlrtf  \htmlrtf0 wrote:

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{\*\htmltag148 <font size=3 face="Times New Roman">}\htmlrtf {\fs24 \f5 \htmlrtf0 

{\*\htmltag84 <span style='font-size:\par 12.0pt'>}\htmlrtf {\htmlrtf0 Classification: 

{\*\htmltag84 &nbsp;}\htmlrtf \'a0\htmlrtf0 UNCLASSIFIED

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{\*\htmltag4 \par }Caveats: NONE

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{\*\htmltag4 \par }When I login as Demo I can open the CI Relationship Viewer and all works

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{\*\htmltag4 \par }fine.?

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{\*\htmltag4 \par }If I login as another user, I get the error:

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{\*\htmltag84 &quot;}\htmlrtf "\htmlrtf0 The CI Relationship Viewer could not open because the specified root CI

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{\*\htmltag4 \par }does not exist.

{\*\htmltag84 &quot;}\htmlrtf "\htmlrtf0 

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{\*\htmltag4 \par }Gordon M. Frank

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{\*\htmltag4 \par }Remedy Skilled Professional - 7.x

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{\*\htmltag4 \par }ITIL V3 Foundation Certified

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{\*\htmltag4 \par }DISA\\Verizon FNS

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{\*\htmltag4 \par }Classification: 

{\*\htmltag84 &nbsp;}\htmlrtf \'a0\htmlrtf0 UNCLASSIFIED

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{\*\htmltag4 \par }Caveats: NONE

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{\*\htmltag4 \par }_______________________________________________________________________________

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{\*\htmltag4 \par }UNSUBSCRIBE or access ARSlist Archives at 

{\*\htmltag84 <a href="http://www.arslist.org/"\par target="_blank">}\htmlrtf {\field{\*\fldinst{HYPERLINK "http://www.arslist.org/"; \\n}}{\fldrslt\cf1\ul \htmlrtf0 www.arslist.org\htmlrtf }\htmlrtf0 \htmlrtf }\htmlrtf0 

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{\*\htmltag4 \par }Platinum Sponsor: 

{\*\htmltag84 <a href="http://www.rmsportal.com/"; target="_blank">}\htmlrtf {\field{\*\fldinst{HYPERLINK "http://www.rmsportal.com/"; \\n}}{\fldrslt\cf1\ul \htmlrtf0 www.rmsportal.com\htmlrtf }\htmlrtf0 \htmlrtf }\htmlrtf0 

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{\*\htmltag4 \par }\htmlrtf  \htmlrtf0 ARSlist: 

{\*\htmltag84 &quot;}\htmlrtf "\htmlrtf0 Where the Answers Are

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{\*\htmltag4 \par }__Platinum Sponsor: www.rmsportal.com ARSlist: 

{\*\htmltag84 &quot;}\htmlrtf "\htmlrtf0 Where the Answers

{\*\htmltag4 \par }\htmlrtf  \htmlrtf0 Are

{\*\htmltag84 &quot;}\htmlrtf "\htmlrtf0  html___ 

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