Hi all- Today for the second time in a two week span Tomcat on my mid-tier has seemingly hung for no obvious reason. In each case the login page would not even come up so I restarted the Tomcat service but to no avail. Restarting the IIS service resolved the issue both times. We had been running this environment for about two months with no issues until a couple of weeks ago and the only change has been to deploy a new web service that allows one of our portal applications to submit a ticket into Remedy but there is no activity on the production server yet since we're still testing in our development environment (where we haven't seen this error at all). I have about a dozen users on the mid-tier off and on during the day.
I searched the list and the Remedy KB but haven't seen anyone with similar problems. Environment details are below, any suggestions about where to start troubleshooting would be much appreciated. Thanks, Rick Single Remedy application server: Windows Server 2003 SP 2 IIS 6.0 ARS 7.0.1 patch 6 E-mail Engine 7.0.1 p6 Mid-Tier 7.0.1 p6 Tomcat 5.5 Remote Database Server: Windows Server 2003 SP 2 SQL Server 2000 (8.0.76 SP 3 Standard Edition) _________________________________ Rick Westbrock PETCO Telecom Engineer [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
