Dear All,
Just an update on the problem: I am getting a different error now.
Regarding step (C) I have changed the values back to the original and the
error "Failed to process request" is gone now.
However once Run Report is clicked I get the screen to enter report title
and sub-title. Here when I click OK it is giving the following error :(
*
Error
Failed to open the connection. Failed to open the connection.
C:\WINDOWS\TEMP\{FF156FD4-60BD-4BC2-B8AA-ABFFDAFEBC96}.rpt *
Anybody have any ideas what could be the problem?
Thanks.
Regards,
Prashant
On Sun, May 25, 2008 at 2:33 PM, Prashant Patil <[EMAIL PROTECTED]> wrote:
> Dear All,
>
>
> I am in the process of configuring ARS web reporting – using ARS7.1 with
> Business Objects XI. At the current stage I am facing the following error:
> Failed to process the request!! An unexpected error has occurred
> com.crystaldecisions.sdk.exception.SDKException$Unexpected:
> An unexpected error has occurred cause:java.io.IOException: CreateProcess:
> "C:\Program Files\Business Objects\BusinessObjects Enterprise
> 11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe" -report
> "C:\Program Files\AR
> System\ARWebReportViewerITSM\reports\m11c23c11b16\4461F84D76B2DA56A269A03CB0FA2257\HPD5fOpenIncidents5fbyDaysActive.rpt"
> -newrpt -discard -version 1100 -thumbnail -outfile -token
> [EMAIL PROTECTED]>NLViXg<JYC;H?L<[EMAIL PROTECTED]
> \MO40NLViXg<JYC;H?L<[EMAIL PROTECTED]
>
>
>
> I am sure I am missing something related to defining paths. I appreciate
> all the help as I am struggling to get web reports to work. I have gone
> through a post by William Rentfrow (
> http://www.nabble.com/Re%3A-boxi-crystal-report-location---Longish-response-tt15828219.html)
> but am confused about the path settings
>
>
>
> Our configuration and steps done are:
>
>
>
> 1 - Solaris AR Server 7.1 & MidTier 7.0.01
>
> 1 – Business Objects XI Windows box running IIS 6
>
> I need to get mid-tier solaris box(es) to display Crystal Reports on the
> web.
>
> (A) Configure Business Objects XI Server
>
> 1) Installed Java SDK 1.5.0_12
>
> 2) Installed Tomcat 5.5.23
>
> 3) Installed Apache Tomcat IIS Redirector 1.2.14.0
>
> 4) Restart IIS Admin Service
>
> 5) Checked Apache homepage (http://BO-server-name:8080) – OK
>
> 6) Installed the ARWebReportViewer.
>
> 7) Checked ARReports link (
> http://BO-server-name:8080/arreports/shared/config/configreport.jsp) - OK
>
>
>
> (B) Configure Report Settings on Solaris MidTier
>
> 1) Crystal/BO Report Engine Deployment - BOXI/Crystal Reports Server XI on
> a different machine without a mid tier
>
> 2) Reporting Working Directory - /apps/remedyitsm/mid-tier/reports (local
> folder on MidTier server)
>
> 3) BOXI/Crystal Report Server 11 Location - http://BO-server-name:8080
>
>
>
> (C) Update Crystal entry in "Report Type" form using User Tool
>
> Old Entry value – "Crystal10URL=$CRTLOC$/arreports/….."
>
> Updated to – "Crystal10URL= http://BO-server-name:8080/arreports/…..";
>
>
> (D) Configure Report Settings in ARWebReportViewer application on BO server
>
> 1) Reporting Working Directory* - C:\Program Files\AR
> System\ARWebReportViewerITSM\reports
>
> 2) CMS Machine Name* - BO-server-name
>
> 3) CMS Machine Connection Details –
>
> Chose Business Objects Enterprise XI
>
> AR System ODBC Data Source Name - ARSITSM
>
> CMS Folder Name - ARReports
> CMS User Name & Pwd – Used same access details after
> testing with BO URL -
> http://BO-server-name/businessobjects/enterprise115/InfoView/logon.aspx
>
>
>
>
> Thanks.
>
> Regards,
> Prashant
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
