Hello everyone,

I have problem. We are currently using ARS 4.5.2 on a unix box, with
oracle database. During a network upgrade the application fail to come
up. The unix admins moved the drive to a different box. For some reason
all the current license keys are missing and it is showing windows
license keys that we have used previously. 

I was able to get support purge a few licenses keys but I am receiving
the following error message.  ARERR (337) You have reach the maximum
number of database entries permitted with this version of the Action
Request System. Only the Server license can be added. I'm getting
invalid keys for any user license I try to add. It is also populating
the wrong HostID. I a newbie here but I have searched everywhere trying
to find out where it getting the incorrect hostid with no luck. 

Any Ideas? I would greatly appreciate any help I can get. The work day
start on Tuesday and I have to have this app back up an running before
the workday starts at 6am.


Danielle Henderson
[EMAIL PROTECTED]
L-3 Communication Titan Corp

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