Has anyone got a working system that uses a MidTier server not behind a load balancer and one (yes, one) Remedy server behind a load balancer AND...

are using a public DNS/IP to get to the Remedy server so that the
load balancer DNS/IP are private?

When I use the public DNS in the MidTier config and in the URL
embedded R server reference, I get an RPCBIND timeout and
no connection.

If I switch those two things to the private DNS, it works.

I'm told that it sounds like ONC-RPC is one of those things that has embedded IP information that NAT breaks, and our load balancer doesn't have the ability to proxy RPC. So the ONC-RPC uses IP addresses as identifiers, so NAT can break this protocol???

Q: Is what we are doing completely impossible if we can't use the
the private DNS/Remedy server?

Lookin' at the upgrade this weekend and hope this isn't the deal breaker.

Absolutely everything else works great.

Thanks for any experienced confirmation of this!

Cheers,
Ann Kosch



~*~ ~*~ ~*~
A. R. Kosch
Special Projects/Analyst
Remedy ARS Administrator/Coordinator

[EMAIL PROTECTED]
785-532-4933
Kansas State University
Computing and Network Services

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