Ann, Yes, Fred's right, IP-Name is what you should be configuring for every IP that the server uses and every hostname that is applicable including the load balancer names.. Map-IP-Address if I am not mistaken is for notifications to get through to the Alert client.. Joe
----- Original Message ---- From: "Grooms, Frederick W" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, June 4, 2008 10:40:53 AM Subject: Re: portmapper and load balancer I'm a bit confused (which is normal for me)... You have a load balancer and only 1 Remedy server? What load are you balancing? Does the Remedy server know itself by both the public and private values? In the ar.conf (ar.cfg for Windows) do you have the IP-Name: entries for both public and private DNS (personally we use IP-Name instead of Map-IP-Address)? On the Remedy server what happens if you ping the public values? One thing we did on our server setting was to add the load balancer as an alias to the Remedy server (in the local hosts file). This way once you are on a Remedy server any call to the load balancer inside Remedy would just stay on the server (reducing the network load). Without this we found that traffic would bounce to the load balancer and back. You didn't state which O/S you are using Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ann Kosch Sent: Wednesday, June 04, 2008 12:34 AM To: arslist@ARSLIST.ORG Subject: Re: portmapper and load balancer I'm sorry..a couple clarifications below... On Tue, 3 Jun 2008 22:55:01 -0500, Ann Kosch <[EMAIL PROTECTED]> wrote: >Has anyone got a working system that uses a MidTier server not behind a >load balancer and one (yes, one) Remedy server behind a load balancer >AND... >are using a public DNS/IP to get to the Remedy server so that the load >balancer DNS/IP are private? The single Solaris Zone w/ R server is *behind* the load balancer and IT has a private IP/DNS that unix admins don't want exposed. I have the Map-IP-Address: setting in place and hopefully I'm using the correct IPs. The "sticky bit" is ON, I'm informed, but it doesn't matter much since we only have one R server. > ........ >Q: Is what we are doing completely impossible if we can't use the the >private DNS/Remedy server? I meant the public DNS/Remedy server.... Sorry. > ..... >~*~ ~*~ ~*~ >A. R. Kosch >Special Projects/Analyst >Remedy ARS Administrator/Coordinator > >[EMAIL PROTECTED] >785-532-4933 >Kansas State University >Computing and Network Services _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
