You could accomplish this with an active link with the following properties:

Execute On:  Window Loaded
Run If:  $OPERATION$ = "QUERY"

Add a 'Set Fields' action, using the keyword $DEFAULT$ as the value for any 
fields that you wish to set to their default values.

--Thomas

  ----- Original Message ----- 
  From: Gayford, Matthew C. 
  Newsgroups: gmane.comp.crm.arsystem.general
  To: [email protected] 
  Sent: Tuesday, June 17, 2008 3:35 PM
  Subject: Re: New/Search Field Difference


  ** 
  Right, unless you were to write active links that set all of the defaults. 
Using that method would allow you to customize which fields are defaulted. 

   

  Matt

   

  Matthew C. Gayford
  Technology Research & Development
  Information Technology Systems Division
  University of North Carolina Wilmington 
  (910) 962-7177

   

  From: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] On Behalf Of Masha Bench
  Sent: Tuesday, June 17, 2008 4:35 PM
  To: [email protected]
  Subject: Re: New/Search Field Difference

   

  ** 

  First of all thank you for the answers. J

   

  Correct me if I am wrong: 

  There is no way to set defaults for CERTAIN FIELDS ONLY in SEARCH mode. Tools 
-> Options->Behavior in User Tool will make is so that defaults displayed for 
ALL forms in SEARCH mode on per user basis.

   

   

  Masha Bench

   

  From: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] On Behalf Of Rick Cook
  Sent: Tuesday, June 17, 2008 2:12 PM
  To: [email protected]
  Subject: Re: New/Search Field Difference

   

  ** In the User Tool, look in your Tools --> Options --> Behaviors.  You will 
be able to set the behavior you want there.

  Rick

  On Tue, Jun 17, 2008 at 12:53 PM, Masha Bench <[EMAIL PROTECTED]> wrote:

  ** 

  Greetings Listers,

   

  I really hope this will make sense.  I am inheriting couple-year-old system 
and have a question about NEW/SEARCH form appearance.

   

  I have a form that has defaults set for several fields in New state but in 
Search they are blank. At first I thought this would be set in view's but I am 
not finding anything like that. Does anyone have any idea where the defaults 
would be set that would differ between NEW and SEARCH modes?

   

  I have ARS6.3 with Help Desk.

   

  Thank you,

   

  Masha Bench

   

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