Make sure that in the installer screen you enter the Server Name as <Server\Instance>
If you have an sql dba check to see if they can get into the database with your username/password credentials for ARAdmin JR _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mohtashim Sent: Wednesday, July 09, 2008 2:38 AM To: arslist@ARSLIST.ORG Subject: Error during BMC Analytics for BSM installation Hi, I was wondering if anyone could help me regarding this. I've got MS SQL database server for ARSystem database. I log on to the MS SQL management studio using windows authentication. I was now looking forward to install BMC Analytics for BSM. During installation, for some reason, my ARServer database server information doesn't get authenticated and I keep on getting this error "Database connection failed ARAdmin on port 1433". I've therefore checked the SQL Server Configuration manager for connections through port 1433 and found that it was enabled. I've changed password of ARAdmin to default again using ARAdmin (Client) tool, just in case it would have been different in the past. Now, I'll be glad if somebody can help me find SQL server connection settings configuration file for ARSystem database so that I can input correct information that could be neatly authenticated during Analytics installation. Please do get back to me for any further queries. Best Regards, Mohtashim Abbasi Remedy Consultant Technosys UK Limited DDI : +44208 429 5954 Main: +44208 429 5955 Mobile: +447511 783688 Email: [EMAIL PROTECTED] Web: http://www.technosysuk.com 204 - 226 Imperial Drive Rayners Lane, Harrow Middlesex HA2 7HH __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
