Hello everyone:

 

Here's something you don't see every day.  For some reason, a Remedy
server of a site I support cannot find its AR System Email Messages
form!

 

The system has about 12 filters that each generate a notification based
on ticket status changes.  What's weird isn't that the notifications
aren't going out-it's that the notifications never get created in the
Messages form.  It's like the filters generating the notifications are
just skipping the notification action.

 

Anyone seen this before?

 

ARS 6.3 patch 21

Windows 2003

Microsoft SQL 2003

 

Thanks,

Norm


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