Hello everyone:
Here's something you don't see every day. For some reason, a Remedy server of a site I support cannot find its AR System Email Messages form! The system has about 12 filters that each generate a notification based on ticket status changes. What's weird isn't that the notifications aren't going out-it's that the notifications never get created in the Messages form. It's like the filters generating the notifications are just skipping the notification action. Anyone seen this before? ARS 6.3 patch 21 Windows 2003 Microsoft SQL 2003 Thanks, Norm _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"