Dwayne, Have you cycled the Crystal Enterprise server services?
I have seen this happen many times when a Report gets stuck in the Crystal PageServer service. I've found that recycling all of the services seems to work the most efficiently, but one can try just stopping the Pageserver and restarting it. HTH, Janie -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Tuesday, July 15, 2008 12:15 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports don't display Troy, Thank you for your reply. But no, the permissions haven't changed, and I am running as Administrator. The blank white screen only happens in Mid-Tier. In the WUT it shows the hour-glass for three seconds, but nothing else happens. I haven't changed any of the ODBC setting. But thanks for your suggestions. I'm grateful for any ideas I can get. Dwayne ---- Original message ---- >Date: Tue, 15 Jul 2008 08:48:46 -0700 >From: Troy Sasso <[EMAIL PROTECTED]> >Subject: Re: Crystal Reports don't display >To: arslist@ARSLIST.ORG > >Dwayne, > >Did any of the custom form permissions change by chance? I've had this happen in past where the CR runs perfectly. But when added and run from an entry in the WUT Report form, shows a blank screen. This turned out to be related to permissions on the custom form anf form fields. > >Or, have any of your ARServer settings, ODBC settings changed since Friday? > > >Troy > >--- On Tue, 7/15/08, Dwayne Martin <[EMAIL PROTECTED]> wrote: > >> From: Dwayne Martin <[EMAIL PROTECTED]> >> Subject: Crystal Reports don't display >> To: arslist@ARSLIST.ORG >> Date: Tuesday, July 15, 2008, 7:54 AM >> Dear List, >> >> We have a CallEntry form with four buttons. Each button >> calls its own Active Link, which displays its own Crystal >> Report for that particular entry. Each Crystal Report is >> attached to a "Report" form entry. >> >> Friday all four of them worked. Yesterday (and still >> today) one of the reports refused to display. You could >> click the button and the hour glass would appear for a few >> seconds, but no report. In Mid-Tier it displays a blank >> white page. The report still displays in Crystal itself, >> including the same entries that won't display in Remedy. >> >> >> The question is, Is the problem in the Crystal Report, or >> the "Report" entry? >> >> If I try the CR in a different "Report" entry that did >> display, it doesn't display there either. On the other >> hand, if I attach a Crystal Report that displays in other >> "Report" entries, to this "Report" entry, it >> doesn't display. It looks like both the Crystal Report >> AND the "Report" entry have gone bad. ( I also have >> another "Report" entry that doesn't work for no >> apparent reason no matter what Crystal Report I attach to >> it.) >> >> The workflow.log is identical for the reports that display >> and don't display. >> >> The "Report" entries that work and those that don't >> are identical except for Report Name and Report Set Name. >> >> I am running as Administrator, so there shouldn't be any >> permissions issue. >> >> I am totally stumped. Any suggestions? >> >> (ARS and WUT 7.1 patch 3, CR IX, RH Linux server, Oracle >> 10.2 db) >> >> Dwayne Martin >> James Madison University > > > > >___________________________________________________________________________ ____ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
