I was getting a number of those in one of my test servers the other day....restarted the email engine and everything came up fine and it started sending mails again...but I agree that it's a bug in the email engine.
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Christopher Allen Sent: Thursday, July 17, 2008 1:50 PM To: arslist@ARSLIST.ORG Subject: java.lang.NullPointerException email error ** Hey List- I've seen some similar errors reported on other topics but nothing specific to emails I can find. We're getting an increasing number of emails that are not being sent with the following error (or some slight variation thereof): null java.lang.NullPointerException at com.remedy.arsys.emaildaemon.CreatorModule.doEmailAssociationQuery(CreatorMo dule.java:1306) at com.remedy.arsys.emaildaemon.CreatorModule.getAttachmentList(CreatorModule.j ava:3323) at com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule.java: 1462) at com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:486) at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) at java.lang.Thread.run(Unknown Source) We're on 7.0.1 p 6 ITSM 7 SQL 2005 SP2 Windows 2003 Server JDK 1.5 I was told at a RUG once that this is just a Remedy bug to be addressed in a future patch- does anyone know if that's really the case? Thanks, Chris __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
