I am having an issue with Mid-Tier Pre-fetch: I have Cache Persistence Enabled and I have Perform Check disabled for better performance. I am trying to get the Pre-fetch Configuration to work for my Mid-Tier 7.1.0. I am trying to prefetch the main forms in ITSM as a test. The homepage is hanging got a lot longer than if I didn't have pre-fetch enabled. All form names are OOB and have not been changed. Is there something wrong with my Pre-Fetch Configuration file?
Prefetch Configuration (Link to the xsd file): <?xml version="1.0" encoding="UTF-8" standalone="no"?> <midtier-prefetch-config xmlns="http://www.bmc.com/remedy/midtier/midtier";> <prefetch-user> <user-name>jbilinski</user-name> <locale>en_US</locale> <prefetch-server> <server-name>jmd-phb-remd03</server-name> <prefetch-form> <form-name>Home Page</form-name> </prefetch-form> <prefetch-form> <form-name>HPD:Help Desk</form-name> </prefetch-form> <prefetch-form> <form-name>HPD:Incident Management Console</form-name> </prefetch-form> <prefetch-form> <form-name>CHG:Change Management Console</form-name> </prefetch-form> <prefetch-form> <form-name>CHG:Infrastructure Change</form-name> </prefetch-form> <prefetch-form> <form-name>PBM:Problem Management Console</form-name> </prefetch-form> <prefetch-form> <form-name>PBM:Problem Investigation</form-name> </prefetch-form> <prefetch-form> <form-name>TMS:Task</form-name> </prefetch-form> </prefetch-server> </prefetch-user> </midtier-prefetch-config> John Bilinski Operations Services Staff OSS Remedy System DBA Contractor (CSC) 202.305.3202 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
