Hi all,

We're currently having this random issue where some INC requests cannot
be modified at all because there is no Owner set. When anyone (even
Demo) tries to modify it, an error displays stating that Owner field
must be populated.

I've tried to replicate this without any luck. I tried doing a search
and modify all but am unable to clear out the owner field and save a
ticket or to even create the ticket without the owner field.

Have any of you run into this at all?

 

Tauf Chowdhury | Forest Laboratories, Inc.

Sr. Analyst

Informatics

Office: 631.858.7765

Mobile:646.483.2779 

 

 

**********************************************************************
This e-mail and its attachments may contain Forest Laboratories, Inc. 
proprietary information that is privileged, confidential or subject to 
copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely 
for the use of the individual or entity to which it is addressed. If you are 
not the intended recipient of this e-mail, or the employee or agent responsible 
for delivering this e-mail to the intended recipient, you are hereby notified 
that any dissemination, distribution, copying or action taken in relation to 
the contents of and attachments to this e-mail is strictly prohibited and may 
be unlawful. If you have received this e-mail in error, please notify the 
sender immediately and permanently delete the original and any copy of this 
e-mail and any printout.

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to