Hi All, Did anybody here, play with the "Priorities" in Incident Management? Out of Box, has 4 priorities defined based on Urgency and Impact values. I am trying to add a new priority, say '5'. Since the Priority field used in several forms has a "Drop down list" ( not a menu), do i need to find the priority field, where ever it is used and have to update each field by adding Priority '5'.
Did any body worked on the same issue? or please let me know if you have any suggestions. Thanks -- Kiran Kodali Ph: 940-231-8524 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
