Hi,
Basically we are using arsystem 7.0.1 with ITSM. For Example we have: AR USER 50 fixed AR USER 50 Floating Change Management Fixed 20 Change Management Floating 10 Incident Management Fixed 20 Incident Management Floating 10 Looking at the license tool, it seems that when we run out it is mainly from the User pool. Can someone explain exactly how the Change and Incident Licenses work? We need to purchase more licenses, should we only purchase USER license and not the app fixed/floating. Thanks Tim _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
