Hi, Different forms are tagged to different application. Whenever you access data in a tagged form, the system will verify that you have a license for the related application.
I have summarized some things in a presentation I have done at a couple of local RUGs: http://rrr.se/doc/RRR_LicenseManagement.pdf Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Hi, > > > > Basically we are using arsystem 7.0.1 with ITSM. > > > > For Example we have: > > > > AR USER 50 fixed > > AR USER 50 Floating > > > > Change Management Fixed 20 > > Change Management Floating 10 > > > > Incident Management Fixed 20 > > Incident Management Floating 10 > > > > > > Looking at the license tool, it seems that when we run out it is mainly > from the User pool. Can someone explain exactly how the Change and > Incident Licenses work? We need to purchase more licenses, should we > only purchase USER license and not the app fixed/floating. > > > > Thanks > > > > Tim > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
