Jase, there's a patched/fixed ardcquery.dll that helped us with our issue like yours. If you like, I can email it off list to you.
Here's BMC's description of the Software Defect: Defect #SW00247290 - REMEDY.ARDBC.APPQUERY plugin (ardbcQuery.dll) intermittently crashes when arplugin.exe is configured for multi-threaded ARDBC queue HTH Cheers, Mario Jase Brandon <[EMAIL PROTECTED] L.COM> To Sent by: "Action arslist@ARSLIST.ORG Request System cc discussion list(ARSList)" Subject <[EMAIL PROTECTED] Production Plug in Server Error ORG> 22.09.2008 20:44 Please respond to [EMAIL PROTECTED] RG ** Hello All, When trying to access the Overview Console - my users are getting the below error: ARERR [8760] Cannot establish a network connection to the AR System Plug-In server : qtssuwremwapp01 : RPC: Miscellaneous tli error - System error (Connection refused) Does anyone have any idea what could be causing this? Do I need to completely restart the ARServer or is there a specific service I can restart? I thought the mid-tier used the plugin server also, but I am able to submit a request via the mid-tier. This has me perplexed, I don't see anything in the arerror.log that jumps out at me regarding the overview console/plugin server. Thanks in Advance, Jase Sql server 2005 Windows server 2003 ARS 7.1 Patch 002 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"