Jase,
there's a patched/fixed ardcquery.dll that helped us with our issue like
yours.
If you like, I can email it off list to you.
Here's BMC's description of the Software Defect:
Defect #SW00247290 - REMEDY.ARDBC.APPQUERY plugin (ardbcQuery.dll)
intermittently crashes
when arplugin.exe is configured for multi-threaded ARDBC
queue
HTH
Cheers,
Mario
Jase Brandon
<[EMAIL PROTECTED]
L.COM> To
Sent by: "Action arslist@ARSLIST.ORG
Request System cc
discussion
list(ARSList)" Subject
<[EMAIL PROTECTED] Production Plug in Server Error
ORG>
22.09.2008 20:44
Please respond to
[EMAIL PROTECTED]
RG
**
Hello All,
When trying to access the Overview Console - my users are getting the below
error:
ARERR [8760] Cannot establish a network connection to the AR System Plug-In
server : qtssuwremwapp01 : RPC: Miscellaneous tli error - System error
(Connection refused)
Does anyone have any idea what could be causing this? Do I need to
completely restart the ARServer or is there a specific service I can
restart?
I thought the mid-tier used the plugin server also, but I am able to submit
a request via the mid-tier.
This has me perplexed, I don't see anything in the arerror.log that jumps
out at me regarding the overview console/plugin server.
Thanks in Advance,
Jase
Sql server 2005
Windows server 2003
ARS 7.1 Patch 002
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