Steve,

 

You can DIY in any version of ARS simply by creating workflow that creates a
.xml text file that complies to the format requirements for RSS (see
http://cyber.law.harvard.edu/rss/rss.html ) and publishing it on your web
server - Easy.

 

The BMCDN utility is also easy to use.

 

 

Best Regards,

Theo

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Steven Pataray
Sent: 23 September 2008 21:59
To: arslist@ARSLIST.ORG
Subject: Re: RSS feeds to Remedy data

 

** 

View fields are suported so that's promissing. I'll see if the .def files
which were provided will work.

 

Mahalo,

Steve

On Tue, Sep 23, 2008 at 7:48 AM, Joe DeSouza <[EMAIL PROTECTED]> wrote:

** 

Data Visualization fields are an extension to View fields - in architecture
I think its the same rose with a different name..

 

Does it not work with MT 6.3?

 

Joe

 

----- Original Message ----
From: Steven Pataray <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, September 23, 2008 1:40:27 PM
Subject: Re: RSS feeds to Remedy data

** 

I looked at the BMC Developers Network which David Easter pointed me to and
then also looked within the forums for more info and they all are hinting
that we have to be at Mid-Tier/Arsystem of 7.1x because it uses the Data
Visualization. Is that really required? Does using the Data Visualization
the only way to publish the xml? Our company is currently at
Mid-Tier/Arsystem 6.3. Can this be done on this lower version?  

Mahalo,

Steve

On Tue, Sep 23, 2008 at 12:26 AM, Theo Fondse <[EMAIL PROTECTED]> wrote:

** 

Hi Steve!

 

Been there, done that. Created a console form for adding messages and an
escalation that publishes the xml file on the web server. Very easy to do.

 

 

 

Best Regards,

Theo

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Steven Pataray
Sent: 23 September 2008 01:48 


To: arslist@ARSLIST.ORG
Subject: RSS feeds to Remedy data

 

** 

One of my support people asked if Remedy data can be available via RSS
feeds. I guess he was thinking he could subscribe to a groups queue and
access it to have a quick lookup of what is outstanding. Does anyone know if
this type of service is possible or would be possible in the future?

 

Windows 2003 - Remedy 6.3

Oracle 10GR1

 

Mahalo,

Steve

 

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