Make sure that's not a symbolic link that is returned by which java..

do a ls - l /usr/java5/jre/bin/java and if the first attribute is an l it is a 
symbolic link.

If that's the case, then find out the actual path by starting right from the 
root to the actual location where java is for which the starting attribute for 
the directory avoiding any symbolic links within that path. Most Remedy 
installs have a problem recognizing paths represented by symbolic links as 
valid directories or files..

Cheers

Joe


----- Original Message ----
From: Oscar Herrera <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, October 1, 2008 5:59:26 PM
Subject: Re: SLM 7.1 Install on AIX troubles

** 
Here's what I have as far as environment variables
 
which java returns: /usr/java5/jre/bin/java
BMC_SLM_JAVA_HOME=/usr/java5/jre

Oscar Herrera

--- On Wed, 10/1/08, Grooms, Frederick W <[EMAIL PROTECTED]> wrote:

From: Grooms, Frederick W <[EMAIL PROTECTED]>
Subject: Re: SLM 7.1 Install on AIX troubles
To: [email protected]
Date: Wednesday, October 1, 2008, 5:49 PM


** 
Since it looks like it is having a problem trying to install the java, try 
making sure it can find a valid java before the install.
Checking the environment variables specifed in the JVM files to find the JVM...
No JVM can  be found using the shell environment variable  ...
Extracting bundled JRE...
What Java environment variables have you exported before the install is started?
 
Fred


________________________________
 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Oscar Herrera
Sent: Wednesday, October 01, 2008 4:38 PM
To: [email protected]
Subject: SLM 7.1 Install on AIX troubles

** 
I'm wondering if anyone out there has experienced the same trouble...
 
I'm attempting to upgrade SLM 7.0 to 7.1 on AIX.  No matter what we do the 
installer fails.  At first glance the error message indicates the filesystem 
does not have enough space.  We've thrown 10gigs at the /tmp filesystem for 
installation purposes but no luck.   Thus, filesystem space is not the issue.
 
We've changed the BMC_SLM_JAVA_HOME variable from java 1.4 version to the 
appropriate java 5 directory. 
 
We are using Humming Bird's Exceed as the installer interface.  
 
BTW...The installer was downloaded off BMC's website  9/30/08 with support 
watching me to make sure I got the correct one.
 
BMC Support has been stumped on this one.  Below you will find the install 
error log.
 
======================================
 
Log file created by MultiPlatform installer @Tue Sep 30 16:30:19 EDT 2008
INSTALLER_PATH=/tmp/itptemp/slm71/./bmcslm-aix.bin
Checking the environment variables specifed in the JVM files to find the JVM...
No JVM can  be found using the shell environment variable. Searching JVM will 
continue with Path Hints specified in the JVM Files...
jvm files not specified. Searching a JVM can not be performed.
Extracting bundled JRE...
checking disk space on the parition /tmp/istemp442556274163019 for 
/tmp/istemp442556274163019/aix-1.4.1.bin
60921 512 bytes disk blocks required.
6160624 512 bytes disk blocks  available on the partition 
/tmp/istemp442556274163019
Disk space check on the parition /tmp/istemp442556274163019 succeeded.
checking disk space on the parition /tmp/istemp442556274163019 for 
/tmp/istemp442556274163019/aix-1.4.1.bin
Error calculating the uncompressed size of bundled JRE or it is corrupt. 
Installation of bundled JRE failed.

======================================  




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