Listers, We're running AR System 7.0.1 patch 5 with ITSM patch 7 and are planning to start archiving old records in HPD:Help Desk. What effect is that going to have on all those records we have in HPD:WorkLog?
Will the archived incidents pull up work logs from the original Work Log entries, or will we need to create new workflow to access them? Is 7.x smart enough to know if we archive HPD:Worklog and link archived incidents records to archived worklogs? Do we just need to try this for ourselves and see what happens? Thanks in advance for your input, Jennifer Meyer 919-754-6543 [EMAIL PROTECTED] http://its.state.nc.us _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
