The slow economy is not going to make Help Desks stop running. And the companies who can afford to purchase Remedy, with its ginormous price tag, are mostly Fortune 500 companies or government entities.
Remedy is a long-term investment, which comes with a degree of support and a certain life expectancy of service. I'm rather grateful that I got into this line of work, where we can forecast with a great degree of accuracy what the next six months to year will bring in the industry. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Tuesday, January 06, 2009 12:08 PM To: arslist@ARSLIST.ORG Subject: Possibly spam: Re: Other shoe just fell, no UserWorld 2009, so on with the ARSlist Awards Roger, on the surface that makes sense. But you can bet they haven't stopped spending money on sales and marketing. And RUG is certainly that. It is the one event they put on that stirs the pot, so to speak. They must think there is no money to be made right now. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"