Just my 2 pence worth but also remember that most Oracle replication methods
require the destination database to be in read only mode. Something the AR
System can not run against.

 

Kind regards

Danny

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Bilinski, John
Sent: 06 January 2009 19:30
To: arslist@ARSLIST.ORG
Subject: Re: Oracle 10g vs. SQL 2005 for supporting ITSM 7.1

 

** 

Thanks Joe,

 

>From my conversation with some internal DBA's and I think the winner is
Oracle 10g due to the superior Replication features.

 

Thank you so much.

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Tuesday, January 06, 2009 10:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Oracle 10g vs. SQL 2005 for supporting ITSM 7.1

** 

John,

 

While neither of the databases are 'bad' each has its own advantages or
disadvantages. The biggest advantage of using MS-SQL is that if you do not
have a dedicated DBA, most administration tasks on MS-SQL are doable by a
non DBA with some knowledge of how it all works. Also by default the
database is not case sensitive which makes searching a little more easier
than it is on Oracle that has to be set up as case insensitive.

 

Oracle on the other hand has powerful DBA tools that usually an expert level
DBA can take advantage of. The administration tools available with Oracle in
my opinion are way more powerful than those available with MS-SQL. So it is
definitely the choice of a DB for a bigger shop that would expect its
database to grow up to be ginormous over a few months/years.

 

At the end of the day look at your available resources and what your company
is willing to invest to take care of that database. If you do not have
Oracle DBA's is your organization willing to spend that extra 80 to 120K a
year for one? You definitely do not want Oracle if you do not have a
qualified DBA on site. You can sort of get away with MS-SQL without one.

 

Joe

 

  _____  

From: "Bilinski, John" <john.bilin...@usdoj.gov>
To: arslist@ARSLIST.ORG
Sent: Tuesday, January 6, 2009 9:30:07 AM
Subject: Oracle 10g vs. SQL 2005 for supporting ITSM 7.1

** 

Developers and DBA's,

I need your opinion  on which  database softwares would be better suited to
have the Remedy AR System 7.1.0  and the entire ITSM Suite 7.0.3 installed
in.  I am not partial to either database software's for I have used both
before but never in a multi-server clustered and replicated environment like
this proposed system. 

 Please, if could give  your opinions for   which database software would be
the best choose for a multi-tiered Remedy server environment running MS
Server 2003 64-bit OS and relying heavily on replication between 3 databases
in a production.  The system may have to support up to 900 support staff
users and 100,000 non-support staff users. Here are the 2 databases
software's we are looking at supporting:

 - Oracle 10g [Enterprise + RAC] 

 - MS SQL 2005 [Enterprise + RAC] 

Thanks  in advance .


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