What problems did you have with the DM tools?
With a few tweaks I was able to use even the beta version of it before the full
release of that tool. The full release I hear works pretty good with a few
issues that aren't really show stoppers. Few customizations to the code and you
can get it to work..
Joe
________________________________
From: SPrasad <remedyt...@gmail.com>
To: arslist@ARSLIST.ORG
Sent: Thursday, January 8, 2009 4:42:09 PM
Subject: Loading Operational/Product Categories into ITSM V7
Hi All,
We are searching for ways to load to Operational/Product Categories into ITSM
V7. We have had problems with Data Management Tool so we are looking for other
options. Has anybody ever imported Ope/Prod categories into V7 with the help of
other options? I thought of loading manually but I am not sure about where to
start and forms we need to load with the same data. Can some body tell me the
list of forms we need update with the help of Remedy Import?
I really appreciate your time and help with this.
Thanks
Prasad
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