if you have mid tier installed, then you can access any form from the
web. Take a look at "Accessing forms and applications with URLs" in
Mid-Tier-X.pdf
If you donot have mid tier installed, then build the webservice in
Remedy like Rakshit mentioned, build some web page with code to access
the webservice and submit requests.
HTH
pintu mallick wrote:
**
Hi Rakshit
Thanks for your quick response, let me explain my requirement.
I want to develop a web page for external users who don't have user
account in remedy so they can open the webpage and fill up the
necessary inforamation like First Name, Last Name Email ID and
Description field and once they submit this information one Incident
Ticket will be created on Remedy.
Please suggest me how to accomplish this task.
Thanks & Regards,
Pintu
--- On *Sat, 1/24/09, Rakshit Bhandary /<rbhand...@gmail.com>/* wrote:
From: Rakshit Bhandary <rbhand...@gmail.com>
Subject: Re: [ARSLIST] How to Create Web Service
To: arslist@ARSLIST.ORG
Date: Saturday, January 24, 2009, 12:47 PM
** Select the form on which you want to build the webservice.
Right click on it. You will get the option for create web service.
Which kind of webservice do you want to create?
Regards
Rakshit
On Sat, Jan 24, 2009 at 8:28 AM, pintu mallick
<pintumall...@yahoo.com <mailto:pintumall...@yahoo.com>> wrote:
**
Hi All,
How to create external webservice to create Incident Ticket in
BMC Remedy.
Please share your ideas.
Thanks & Regards.
Thanks
__Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers
Are" html___
__Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
html___
__Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
html___
--
Thank you,
RaVi
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
