as far as I know you also need midtier to provide a webservice.

Kind Regards Conny 

-----Ursprüngliche Nachricht-----
Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von Ravi
Gesendet: Samstag, 24. Januar 2009 13:31
An: arslist@ARSLIST.ORG
Betreff: Re: How to Create Web Service

if you have mid tier installed, then you can access any form from the web. Take 
a look at "Accessing forms and applications with URLs" in Mid-Tier-X.pdf

If you donot have mid tier installed, then build the webservice in Remedy like 
Rakshit mentioned, build some web page with code to access the webservice and 
submit requests.

HTH
pintu mallick wrote:
> **
> Hi Rakshit
>  
> Thanks for your quick response, let me explain my requirement.
>  
> I want to develop a web page for external users who don't have user 
> account in remedy so they can open the webpage and fill up the 
> necessary inforamation like First Name, Last Name Email ID and 
> Description field and once they submit this information one Incident 
> Ticket will be created on Remedy.
>  
> Please suggest me how to accomplish this task.
>  
> Thanks & Regards,
> Pintu
>  
>
>
> --- On *Sat, 1/24/09, Rakshit Bhandary /<rbhand...@gmail.com>/* wrote:
>
>     From: Rakshit Bhandary <rbhand...@gmail.com>
>     Subject: Re: [ARSLIST] How to Create Web Service
>     To: arslist@ARSLIST.ORG
>     Date: Saturday, January 24, 2009, 12:47 PM
>
>     ** Select the form on which you want to build the webservice.
>     Right click on it. You will get the option for create web service.
>
>     Which kind of webservice do you want to create?
>
>     Regards
>     Rakshit
>
>     On Sat, Jan 24, 2009 at 8:28 AM, pintu mallick
>     <pintumall...@yahoo.com <mailto:pintumall...@yahoo.com>> wrote:
>
>         **
>         Hi All,
>          
>         How to create external webservice to create Incident Ticket in
>         BMC Remedy.
>          
>         Please share your ideas.
>          
>         Thanks & Regards.
>         Thanks
>
>
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-- 
Thank you,
RaVi

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