:)...the point of storing them in a Remedy form was that Remedy would
execute the script via filter run-process...that configuration obviously
only works if your api program is being run by Remedy itself...:)

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Robert Molenda
Sent: Tuesday, February 03, 2009 7:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: Side Line API Question - User ID / Password Security


** 
LJ & Axton;
 
Sorry for the quite delayed THANKS - I caught that cold/flu bug and was down
for about a week - then was in catch-up mode...
 
LJ - I thought about storing the login info/etc in a Remedy form - however,
the conundrum is you have to 'login to get the login info'... for some
customers this is OK - example is to use an Archive server which
consolidates all "Login / Server / Job Schedule Info"...
 
Axton - I'll be digging into the Blowfish code sometime soon.
 
THANKS AGAIN - sorry for the delayed response ;~(
Robert


On Mon, Jan 19, 2009 at 1:25 PM, Axton <axton.gr...@gmail.com> wrote:


** It depends on the nature/use of the program.  For server side stuff, I
typically store the password in an encrypted format in a config file, set
the file ownership, and restrict the file permissions.  There are lots of
good packages in java for such things.  Blowfish is the cipher I've opted
for in the past (it's free, fast, and readily available).

Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.


On Mon, Jan 19, 2009 at 12:49 PM, Robert Molenda <robert.mole...@gmail.com>
wrote:


** 
Hello Listers;
 
Hopefully this post finds you well - Thanks in advance for feedback...
 
I have written several ARS 7.x Java API based utilities, which all run just
fine - and this weekend when I was doing the documentation for them - in the
"Security Section" - I obviously mentioned all the normal "Remedy Security"
topics (group permissions, etc)...
 
Then I got stuck on the "Login ID / Password" security issue. So I figured -
someone else must-a already been down this path - so I googled (and googled
and googled) but found very little with some 'concrete answers' so to say.
 
So as I see it there are a few - somewhat limited options - in this area:
 
ZERO Security - 
   Hard-Code the ID / PW in the API (YUCK - not maintainable, single server
setup, etc)
   Accept ID / PW over command line (At least the script can maintain the ID
/ PW, allows for reuse over different servers)
 
LIMITED Security
   Tuck the ID / PW into a simple text file which the OS PERMISSIONS will
restrict - however ID / PW is in clear text
 
SOMEWHAT More Security
   Create a utility to encrypt the ID / PW into a file - which then is under
OS PERMISSIONS - that the application can pick up and decode
 
So, I'd like to hear how other people have dealt with this "ID / PW"
Security topic in the past, etc.
 
Thanks-n-advance;
Robert Molenda

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