This is something I have never had to do and I scoured the BMC/Remedy KB and didn't find anything. I RTFM and didn't find anything.
What I want to be able to do is to enable or disable a filter based on pushing a button on a control panel or saving a record or something of that nature. I want to make it so that my users can do this on their own. Filter A uses one set of criteria Filter B uses a different set Filter C uses a different set than A or B Example: If someone is updating a record that never had information in some of the fields completed - use A If some of the information was completed - use B If the information was completed and is being completely replaced - use C If Filter B and C are enabled, filter A over writes the fields with blanks. So if I can just turn off selected filters based on need, it would be so much easier. ARS 6.3 Patch 18 HD 6.0 Oracle 10 w/9 libraries Oracle lives on a remote server Windows 2003 4 gig on app server and 8 gig on DB server Claire Sanford Information Systems Division Memorial Hermann Healthcare System Phone: 713 448 6035 claire.sanf...@memorialhermann.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
