I do something similar, but I put it in a batch file (*.bat) and then my escalation does a run process like this
E:\Batch\Vendors.bat Doug -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shrestha, Manjari R. Sent: Thursday, February 05, 2009 2:32 PM To: arslist@ARSLIST.ORG Subject: Re: Need Help with syntax for Runmacro from escalation, works from dos cmd Hello Mark and Joe, Thanks for your reply. I am trying to run the macro from an escalation. I copied the macro file to the server and I can again run the command from the prompt successfully but when I use this in escalation it does not do anything, there is no error messages either. Yikes! Thanks! Manjari R. Shrestha Programmer Analyst SAIC 12530 Parklawn Drive, Suite 350 Rockville, MD 20852 Office: (301) 998-7364 ranj...@saic.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Lev Sent: Thursday, February 05, 2009 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Need Help with syntax for Runmacro from escalation, works from dos cmd Are you running the cmd line version on the server or desktop? The escalation will run on server, so the C: in escalation is referring to server c: not local c: You may need to move the macro to the server and adjust path accordingly where Remedy has permissions to. Thanks, Mark Mark Lev Sr. Systems Consultant 703-672-4390 732-859-5827 (cell) mark....@rightstarsystems.com ----------------------------------------------------------- RightStar Systems, Inc. 100 East Street SE, Suite 202 Vienna, VA 22180 USA ----------------------------------------------------------- ________________________________ From: Action Request System discussion list(ARSList) on behalf of Shrestha, Manjari R. Sent: Thu 2/5/2009 11:40 AM To: arslist@ARSLIST.ORG Subject: Need Help with syntax for Runmacro from escalation, works from dos cmd ** <https://owa.mailstreet2003.net/exchange/mark.levrightstarsystems.com/Dr afts/image001.jpg> Hi, I am able to run the following command from cmd prompt: "C:\Program Files\AR System\runmacro.exe" -h C:\Documents and Settings\All Users\Application Data\AR System\home\arcmds -i Reporting -x MyServer -U username -P password However when I try the same syntax from an escalation through Run Process, it does not work. I am using the following syntax in RUN PROCESS: "C:\Program Files\AR System\runmacro.exe" -h C:\Documents and Settings\All Users\Application Data\AR System\home\arcmds -i Reporting -x MyServer -U username -P password Thanks in advance. Manjari R. Shrestha Programmer Analyst SAIC 12530 Parklawn Drive, Suite 350 Rockville, MD 20852 Office: (301) 998-7364 ranj...@saic.com __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
