Listers ~ several users have encountered the "ARERR 300 - Malloc failed
on server" error when trying to launch an incident.  Additionally, the
table in the IM Console doesn't list any incidents even though I know
there are some (evidenced by my being able to scroll through the table
and highlight various rows, even though nothing appears).  We don't
reboot or restart services on a regular basis and from what I can tell
from the error messages doc info below, this may contribute to the
problem.  I'd like to restart the arserver service, but not before I've
gotten suggestions from you folks... Any help is greatly appreciated.

 

Malloc failed on server.

The system encountered an error during a call to allocate space. The
failure occurred on the server

during processing of a call from the client. In general, this error
occurs when too many processes

are running or when some processes have grown to occupy most or all
available memory on the

server. Recover the memory by shutting down unneeded processes or by
restarting processes that

have been running for a while.

 

Windows Server 2003

SQL Server 2005

MidTier: IIS 6 (Apache Tomcat)

Java: 1.5.0_15

 

AR Server / Admin / Client - 7.1.00 Patch 002

 

7.0.03 Patch 006

Service Desk

Asset Management

 

 

Laurie Muhlethaler

First Republic Bank

Remedy Developer / Administrator

415.364.4436

 

 


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