I was actually told by a web server person at BMC, I will leave their
name out that said when dealing with java heap size and Tomcat for
RKM/Midtier you should not put the maximum size any higher than 1536MB
regardless of how much RAM you server might have.  They said that if you
do Tomcat will not start.  Has anyone ever heard of this.

 

Kevin Begosh, RSP

Tech Ops

Enterprise Business Services

301-791-3540 Phone

410-422-3623 Cell

kevin.beg...@lmco.com

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Friday, February 06, 2009 1:43 PM
To: arslist@arslist.org
Subject: Re: Tomcat Settings for ARS 7.1

 

** 

The max should not be larger than 65 to 70 percent of the total
available free memory (unused) before Tomcat is started. Anything larger
and you will have problems even starting the service or it may crash
while stopping tomcat.

 

Joe

 

________________________________

From: "Begosh, Kevin" <kevin.beg...@lmco.com>
To: arslist@ARSLIST.ORG
Sent: Thursday, February 5, 2009 9:30:58 PM
Subject: Re: Tomcat Settings for ARS 7.1

** 

For the Min and Max of the memory pool can you make it to big?  Like for
instance we have it as 300 and 1024.  I do not know who made it that I
just checked after this email.

 

Kevin Begosh, RSP 
Tech Ops 
Enterprise Business Services 
301-791-3540 Phone 
410-422-3623 Cell 
kevin.beg...@lmco.com

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of YHK
Sent: Thursday, February 05, 2009 3:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Tomcat Settings for ARS 7.1

 

** Go into program files>apache tomcat 5x>monitor tomcat

this will open the properties dialog

go to Java tab and set min to 512mb and max to 1536(on Apache for
webserver you can set up to 2gb)

from General tab, Stop tomcat and Start

You maybe crashing due to default JVM max which is way too low, 256mb

Hope this helps!
YHK

On Thu, Feb 5, 2009 at 4:34 PM, kishorkv <kisho...@hotmail.com> wrote:

** We've just moved to Remedy 7.1 with IIS-Tomcat for Mid Tier. Q1.
Where I can get the Remedy recommended configuration for IIS-Tomcat? Q2.
How to change the JVM setting for Tomcat? Q3. How to make Tomcat logs
timestamp along with the log messages. Reason: I see my Tomcat crashing
every 2 days once without any error messages. 

 

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