Chuck, Great news, bowever, is the size limit a bug with that patch or a new feature going forward?
Howard On Fri, Feb 13, 2009 at 9:45 AM, Charles Baldi <charles.ba...@gmail.com>wrote: > ** All, > I was able to update the table query in question. Here is what I did: > > 1. Downgraded my Admin tool to 7.1 patch 3 (thanks Conny). This allows > creation of qualification strings up to 4k (4096 chars). > > 2. Since the OOB qual was already at 4081 chars, I could barely add the > EXTERNAL() before running out of room. So I took the OOB qual and removed a > pile of the superfluous spaces that the Admin tool adds to the qual, such as > those around the "=", etc. This got the OOB qual down to 3727 chars. > > 3. Because I'm adding a half-dozen custom fields to the qual, the addition > would still put it over the 4k limit, so I added another "AND > EXTERNAL(custom_do_field)" and loaded my addition on Window Open. (thanks > Scott and others). > > The real trick was to remove the extra spaces to make room. It is > important to save a copy of the "compressed" qual for later because if you > ever modify the table field, like to add a column, the Admin tool will barf > again because it will have expanded the qual with the extra spaces again so > that it exceeds the 4k limit. Saving a copy avoids having to remove all the > spaces again. > > Thanks again, > Chuck Baldi > > > > On Thu, Feb 12, 2009 at 9:22 AM, Charles Baldi <charles.ba...@gmail.com>wrote: > >> Thanks for all the suggestions. I will see what I can get to work. FYI >> my Admin tool is at 7.1p4 while the ARServer is at 7.1p5. >> >> I will let you all know the result. >> >> Regards, >> Chuck Baldi >> >> On Thu, Feb 12, 2009 at 7:17 AM, Carey Matthew Black < >> black....@gmail.com> wrote: >> >>> However, you should also be warned that in at least a previous version >>> (v5 or was it v6 era) there was a practical limit to the length of >>> these qualifications. I was never clear if it was a RDBMS limitation >>> or an ARS limitation, but I remember a number like 4000 characters as >>> an upper limit to what actually works. Which was true even if you used >>> the EXTERNAL() operator. >>> >>> -- >>> Carey Matthew Black >>> BMC Remedy AR System Skilled Professional (BRSP) >>> ARS = Action Request System(Remedy) >>> >>> Love, then teach >>> Solution = People + Process + Tools >>> Fast, Accurate, Cheap.... Pick two. >>> >>> >>> >>> On Wed, Feb 11, 2009 at 6:45 PM, Scott Illari <sill...@optonline.net> >>> wrote: >>> > ** >>> > >>> > Chuck, >>> > >>> > >>> > >>> > I would follow these steps >>> > >>> > 1) Create a hidden display only character field on the >>> > form. Just be sure the DB size of the field is 0 to hold the >>> qualification >>> > if it ever grows. >>> > >>> > 2) Update the table field so the qualification is >>> > EXTERNAL($Display Only Field$) >>> > >>> > 3) Have an Active Link set the display only field on >>> Window >>> > Open or Display or Loaded (Whichever works for you) >>> > >>> > 4) Have the next action perform a Change Fields that >>> > refreshes the table. >>> > >>> > >>> > >>> > Hope that helps. >>> > >>> > >>> > >>> > Scott Illari >>> > >>> > 908-601-8948 >>> > >>> > http://www.linkedin.com/in/scottillari >>> > >>> > >>> > >>> > From: Action Request System discussion list(ARSList) >>> > [mailto:arsl...@arslist.org] On Behalf Of Charles Baldi >>> > Sent: Wednesday, February 11, 2009 5:30 PM >>> > To: arslist@ARSLIST.ORG >>> > Subject: How to save huge qual string in Table / Tree Property? >>> > >>> > >>> > >>> > ** >>> > >>> > Hello all, >>> > >>> > >>> > >>> > I am trying to update the Table / Tree Property on the HPD:Incident >>> Assoc >>> > Search form to let users search for some of their custom fields. >>> However, >>> > the Qualification string is so large that the Admin tool will not let >>> me add >>> > to it. I can't even re-paste the original qualification back into the >>> field >>> > if I remove it. So, BMC must have a trick for pasting a HUGE >>> qualification >>> > string here. >>> > >>> > >>> > >>> > Does anyone know how to do this? >>> > >>> > >>> > >>> > ARS 7.1 p5 >>> > ITSM 7.0.03 p8 >>> > >>> > >>> > >>> > Thanks in advance, >>> > >>> > Chuck Baldi >>> >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" >>> >> >> > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
