I wanted to get a feel from the group on some of the headaches and limitations of the Remedy web services implementation. I've avoided the interface, much like the palgue, since it was first adopted. I'm looking for limitations when people interface bi-directionally with other applications, performing operations like creating incidents, in relation to things like not being able to support certain data types, not being able to query certain outside webservices due to how they are structured, etc.
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