making changes isn't a problem...the issue come in with the fact that I
would ideally have one filter with a loaded wsdl, and have some method
available to tell that filter where to go (data driven).  Due to their
implementation I need to have a copy of the filter for each
environment...which means I'm not properly testing my Prod code in Test
because I'm not using the exact same filter...so if the mappings got screwed
up on one but not the other...I wouldn't know till I hit that environment.
Just FYI...I generally prefer to make changes directly at the def level in
an XML def because you don't need to worry about string length in there...:)

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Nicky Madjarov
Sent: Friday, May 08, 2009 11:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Webservices


** 
The sooner you learn to dig and make changes in the web svcs def files, the
less painfull the process is. Also, my c2 on best practice for host/alias
servers, etc. naming conventions: keep them the same lenght.
 
Regards,
 
Nicky Madjarov
phone: 973-202-4278
Find out how to bust your AR System performance @
http://www.SpeedUpARS.com

----- Original Message ----- 
From: LJ  <mailto:lj.longw...@gmail.com> Longwing 
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Sent: Friday, May 08, 2009 11:40 AM
Subject: Re: Webservices

** 
Good....put that as my #1 complaint about web services...:)

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Friday, May 08, 2009 9:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Webservices


** Of course it counts :)  It's the kind of info I am looking for.

Axton Grams

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.


On Fri, May 8, 2009 at 9:38 AM, LJ Longwing <lj.longw...@gmail.com> wrote:


** 
Does it count if I don't like how the target URI isn't data
referenceable?....by this I mean that when I consume an external web
service, I need to point my Dev, Test, and Prod to different URIs.  This
means that I either can't have the same workflow in all environments, or I
need to develop a complicated data driven structure (which is what we have
done here) that determines which filter to fire based on what environment we
are in, and have as many copies of the filter with the same workflow, but
different URIs as I have environments.  This is the biggest hurdle I have
had to face in regard to Remedy's implementation of web services.

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Friday, May 08, 2009 8:27 AM
To: arslist@ARSLIST.ORG
Subject: Webservices


** I wanted to get a feel from the group on some of the headaches and
limitations of the Remedy web services implementation.  I've avoided the
interface, much like the palgue, since it was first adopted.  I'm looking
for limitations when people interface bi-directionally with other
applications, performing operations like creating incidents, in relation to
things like not being able to support certain data types, not being able to
query certain outside webservices due to how they are structured, etc.

Axton Grams

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
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