Another thing is that when I had customers give me translations for some 
fields, I couldn't import them into the User Tool (because of what Dave 
mentioned).  I had to manually copy and paste them into the fields in Mid Tier. 
 (it was a form that they did not have access to).

And no, I never had a problem with "I am out of the office until Monday" 
translation problems!  <whew!>  Just luck I guess!  
http://www.gizmodo.com.au/2008/11/road_sign_translation_snafu_proves_machines_are_less_lazy_than_humans-2.html


Lisa



________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Shellman, David
Sent: Thursday, May 14, 2009 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: Need some feedback on AR Server in a multiple language environment?

**
Chris,

We are running in a multiple language environment on 7.0.1.  We did not go 
through the steps of converting to Unicode.  We held off until we were 
switching hardware.  This gave us the opportunity to perform a software upgrade 
from 6.3 to 7.0.1 with the change to new hardware and install with Unicode 
compatible at the same time.  We then exported data from the old server to the 
new server.

We had an issue with Japanese and the email engine which was corrected with one 
of the early patches.

Be aware that the desktop client and admin tool in 7.0.1 and 7.1 are not 
Unicode compliant.  What languages will display correctly are based on the OS 
and the Locale settings.  This became evident with some testing while in China. 
 We were having an issue with correctly displaying Chinese.  Testing showed 
that the Locale setting had a big influence on the display that we did not 
really need to deal with for some of the other languages.

With the changes in 7.5, the admin tool may be Unicode compliant.

The MidTier client is not an issue with Unicode.

Dave
________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Thursday, May 14, 2009 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Need some feedback on AR Server in a multiple language environment?

**
Tony brings up a good point.  After you get everyone to agree on a common 
definition for "multiple language environment" and all that entails, then you 
can look at whether upgrading to 7.5 might be a good time to switch to unicode 
(should you need to).

This is NOT a trivial operation.

Rick
On Thu, May 14, 2009 at 10:18 AM, Tony Worthington 
<tony.worthing...@kohls.com<mailto:tony.worthing...@kohls.com>> wrote:
Are you Unicode now?  If not, I can see that as the major hurdle.

[cid:398085914@15052009-1760]
 Tony Worthington
 Sr. Technical Analyst
 Kohl's Department Stores
 N56 W17000 Ridgewood Drive
 Menomonee Falls, WI 53051
 262.703.7763 (phone)
 tony.worthing...@kohls.com<mailto:tony.worthing...@kohls.com>
 www.kohls.com<http://www.kohls.com/>



From:   "Pruitt, Christopher J" 
<christopher.pru...@eds.com<mailto:christopher.pru...@eds.com>>
To:     arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Date:   05/14/2009 11:58 AM
Subject:        Need some feedback on AR Server in a multiple language 
environment?
Sent by:        "Action Request System discussion list(ARSList)" 
<arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>>





________________________________



**

I could really use some feedback from anyone on the list who has dealt with 
moving AR System from a English Only version to a multiple language 
environment. I am looking to information on how hard would it be to accomplish 
and what are some of the pitfalls, issues, need to knows, etc.

We currently run on a

OS: SUN OS 5.9

DB: Oracle 10g

AR Server: Version 7.1 unpatched.

Christopher Pruitt
Consultant Specialist
EDS, an HP Company
mailto: christopher.pru...@eds.com<mailto:christopher.pru...@eds.com>

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